Returns & Exchanges

At Len's Mill Stores, we want you to be completely satisfied with your home and textile purchases. If a product does not meet your expectations, you may return it within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure items are in original, unused condition with all tags attached; please note that cut fabric, patterns, and custom orders are final sale.

• 2.
  Gather Documentation

  Locate your original register receipt or online order confirmation to facilitate a fast and accurate refund process.

• 3.
  Choose Return Method

  Visit any of our retail locations for an immediate exchange or refund, or contact our customer service team to initiate a return by mail.

• 4.
  Receive Refund

  Once your return is processed, a refund will be issued to your original payment method, typically appearing in your account within 5-7 business days.